What is the purpose of your Case Management programs?

The goal of Targeted Case Management Services for children is to help to identify natural and community resources, and to assist with locating and linking appropriate services to meet the needs of both child and family.

Who is eligible for your Case Management programs?

Eligibility for Targeted Case Management services for children birth to age 5 is determined by risk or evidence of developmental delays or by the presence of an ongoing and serious medical condition. A specific diagnosis of Intellectual Disability, (Full Scale IQ below 70), a mental health diagnosis, or the diagnosis of a serious medical condition requiring ongoing treatment and/or medical monitoring and care is required for school-age children (6-20). Targeted Case Management is funded by Mainecare and coverage is required for services. Children who meet the criteria of need for Case Management typically do qualify for Mainecare either through income-based eligibility or need-based eligibility (the Katie Beckett Program). We can help you see if you qualify, please feel free to call us directly or to find out more about Mainecare you can also visit: https://www.maine.gov/dhhs/ocfs/cbhs/eligibility/home.html

What are Home & Community Treatment Services?

HCT Services focus on strategies to help the child and family manage mental health symptoms, function better in home, school and community, and prevent hospitalization. Services include therapy, counseling or problem-solving activities. HCT Services are intended to help the child and family develop and maintain skills and abilities necessary to manage mental health treatment needs; learning the social skills and behaviors necessary to live with and interact with the community members and independently; to build or maintain satisfactory relationships with peers or adults; learning the skills that will improve a member's self-awareness, environmental awareness, social appropriateness; support social integration; and learning awareness of and appropriate use of community services and resources.

Who is eligible for Home & Community Treatment Services?

Families living with a child who exhibits serious behavioral health symptoms which aren’t sufficiently improved through outpatient mental health services are eligible for HCT. These services are funded by Mainecare and coverage is required for services. Children who meet the criteria of need for Case Management typically do qualify for Mainecare either through income-based eligibility or need-based eligibility (the Katie Beckett Program). We can help you see if you qualify, please feel free to call us directly or to find out more about Mainecare you can also visit: https://www.maine.gov/dhhs/ocfs/cbhs/eligibility/home.html

What Outpatient Mental Health Services do you offer?

We offer outpatient mental health assessments along with various types of psychotherapy for individuals, couples, families and groups. Treatment. Services may address any symptoms related to mental health and wellness, and seek promote emotional and behavioral stability and wellness. We are pleased to offer play therapy as part of our outpatient mental health services as well. To read more about play therapy and how it works, you can view our play therapy brochure through this link: We Believe In Play!

Who is eligible for Outpatient Mental Health Services?

Any child, adolescent, or adult that can benefit from services is eligible. Outpatient Services can be funded by private insurance, Mainecare, Medicaid, or self-paid.

What are your Telehealth Services, how do they work, and does insurance cover them?

Telehealth includes the practice of mental and/or medical health care delivery, diagnosis, consultation, treatment, and education using interactive audio, video, telephone, and messaging formats.  Telehealth also involves the exchange of mental and/or medical health data or other clinical information tthrough visual, auditory, and oral communication via computers, electronic devices, or telephone. Use of telehealth is always optional and is used by agreement between provider and client. The risks and benefits of using telehealth is reviewed at the start of services, and the use, format, and goals of telehealth is first established at the start of the provider-client partnership and is typically spelled out in a treatment plan. At Acorn & Oak we have a lot of experience delivering services this way and we are big believers in telehealth use along with traditional modes of service delivery.

What kind of insurance do you accept and what are the costs for your services?

We accept most major insurance plans. We can provide you with claim forms to get reimbursed for out-of-network services as well. Some programs we offer are not fully supported by private insurance companies and are only available with Mainecare or by self-pay. Private insurance is billed first when both this and Mainecare are held by a client. Mainecare eligibility is not only income-based, there are other programs that are not based on income that allow children to qualify for Mainecare. In Maine this program is called the Katie Beckett Program and it is based on disability and the need for care and services, rather than family income. We welcome the opportunity to help you apply for Mainecare if you want to participate in services that are primarily Mainecare funded.

What do you offer for Clinical Supervision, Consultation, Training, and Education Services?

Clinical Supervision refers to the practice of Licensed Clinical Social Workers mentoring other Licensed Social Workers who are working toward the LCSW credential. Clinical Supervision is also the means by which LCSW’s and other independently licensed mental health providers (such as LCPC’s, LMFT’s or others) can develop professionally by using the experience and expertise of a seasoned provider in consultation. Consultation usually refers to a short-term relationship focusing on one case or project. Training and Education refers to one-on-one or group training either as a clinical provider (such as Parent Effectiveness Training for groups of parents) or as a clinical educator (teaching other providers how to successfully use telehealth methods, for example). Currently all of these services are by request, but in the future Acorn & Oak may offer a regular schedule of workshops on popular topics.

What Transportation Assistance do you offer and how does it work?

Private insurance plans sometimes fund transportation to covered services, and Mainecare almost always does. Non-Emergency transportation arrangements are typically done through a state dispatch company, but Acorn & Oak has made arrangements to handle transportation arrangements for clients directly. Transportation Assistance through Mainecare includes reimbursing for public transportation, setting up car rides to and from appointments, arranging financial help for clients to pay for the cost of travel themselves, or arranging for financial help for a friend or family member to drive clients.

Where do I find more information about your services?

Give us a call or message us and ask us! We welcome your questions and are ready and willing to tell you all about what we do! Refer to the “Where To Reach Us” page on this site for detailed contact information or to message us directly from our website.